Privacy Policy

Last Updated: June 15, 2025

 

Thank you for visiting the New York Chinese Cultural Center’s (NYCCC) website. Your privacy is important to us. This policy explains our online information practices and the choices you can make about how your information is collected and used on this site.

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By using our Platform, you agree to the collection, use, sharing, storage, and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree, please do not access or use the Platform.

 

Collection and Use of Your Personal Information

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Information We Collect

When you use our Platform, you may provide us with Personal Information that helps us contact or identify you. The NYCCC collects the following types of Personal Information:

• Usage Data: This includes technical details like your IP address, web page requests, referring web pages, browser type, and the time and date of your visit.

• Contact Information: Name, Email, Mobile Number, Work Address, Home Address.

• Health Information: Relevant to visual impairment requirements or disability seating.

• Payment Information: Credit Card Information.

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How We Collect Information

The NYCCC collects Personal Information when you:

• Complete a registration form.

• Purchase a ticket or make a donation.

• Otherwise submit your information.

• Interact with the Platform.

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Your Personal Information is stored on our secure database server and will be kept as long as necessary to provide you with NYCCC services. We may retain it longer for reporting or record-keeping, in accordance with applicable laws. Information that does not personally identify you may be stored indefinitely.

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How We Use Your Personal Information

The NYCCC may use your Personal Information for these purposes:

• Platform Management: To provide and maintain the Platform, monitor its usage, and manage your account, enabling access to various functions for registered users.

• Communication: To contact you via email, phone, SMS, or other electronic communication regarding Platform functions, products, services, or security updates when necessary.

• Updates: To inform you about news, general information, special offers, new services, and events.

• Marketing & Promotions: To improve our marketing efforts using non-specific gathered information and to facilitate targeted advertising relevant to your interests.

• Order & Donation Processing: To manage ticket orders and process donations made through the Platform.

• Feedback & Testimonials: If you share a testimonial or review, it may be used or shared on the Platform.

• Administration: For overall Platform administration.

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How We Share Your Personal Information

Your privacy is important to us. The NYCCC does not disclose Personal Information to non-affiliated third parties except as outlined here.

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Credit card information is not shared. While we will not share Personal Information of donors, if donors also purchase tickets, some Personal Information may be shared as detailed below, unless you instruct the NYCCC not to share such information.

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For some performances sold via our Platform that are presented by other organizations, when you purchase a ticket, your name, postal address, and email address may be shared with the presenting organization to fulfill your ticket purchase.

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When purchasing tickets for NYCCC events held at venues other than the NYCCC, you may be redirected to a third-party website (any page not containing "nychineseculturalcenter.org" in its URL). Please review the privacy policies of such third-party websites, as the NYCCC is not responsible for them.

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Third-Party Sharing

Any third party with whom we share your Personal Information must inform the NYCCC of their intended use, retain your information only for that disclosed duration, and not further collect or use your Personal Information except as necessary for the specified purpose.

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Your Personal Information may be shared with third parties for reasons including:

• Analytics: Tracking and analyzing website traffic.

• Marketing: Generating and sending newsletters, marketing materials, advertisements, and promotions. Names and postal addresses may be shared with third parties (generally local cultural institutions) for promotional mailings, unless you instruct the NYCCC not to share this information.

• Targeted Advertising: Improving targeted advertising campaigns.

• Payment & Recovery Services: Processing payments for purchases, refunds, or similar requests.

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Your Personal Information may also be disclosed for additional reasons, including:

• To comply with applicable laws, regulations, or court orders.

• To respond to claims that your use of the Platform violates third-party rights.

• To enforce agreements you make with us, including this Privacy Policy.

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Cookies

Cookies are small text files placed on your computer by websites you visit. They help websites function efficiently and perform certain features. Cookies essential for website operation are set without your permission. All other cookies require your approval before they can be set in your browser.

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• Strictly Necessary Cookies: Enable core website functionality like user login and account management. The Website cannot function properly without them.

• Performance Cookies: Used to understand how visitors use the website (e.g., analytics). Data collected is anonymous and used solely to improve website functionality.

• Targeting Cookies: Identify visitors across different websites (e.g., content partners). These may be used to build a profile of your interests or show relevant ads on other sites.

• Functionality Cookies: Remember visitor information on the website (e.g., language, time zone, enhanced content).

• Unclassified Cookies: Cookies not yet categorized.

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You can set your browser to notify you when you receive a cookie, or block cookies entirely. If you block cookies, you may not be able to access certain parts or use all features of the Platform. Instructions for disabling cookies can typically be found in your browser settings or at https://allaboutcookies.org.

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Security

The NYCCC uses commercially reasonable efforts to keep Personal Information secure and safe from loss or unauthorized disclosure or use. However, because we cannot guarantee the security of the Personal Information you provide, you access the Platform at your own risk.

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The NYCCC is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave our Website, we recommend reviewing the privacy practices of other websites you interact with to ensure their adequacy.

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Contacting NYCCC, Updating or Removing Information

If you wish to make changes to your name, postal address, phone number, or email address, or if you’d like to be removed from the NYCCC database, you can email us at info@nychineseculturalcenter.org. You can also mail update or removal requests to:

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New York Chinese Cultural Center

P.O. Box 612

New York, NY 10002

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Please direct any requests concerning the Personal Information we hold about you or questions regarding this Privacy Policy to info@nychineseculturalcenter.org, or by writing to the address above.

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To stop receiving NYCCC newsletters, simply click the unsubscribe link at the bottom of each email and update your account preferences there.

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Changes to This Policy

The NYCCC may update this Privacy Policy at any time without prior notice. When changes are made, the date listed at the top of this Privacy Policy will also be updated. Please visit this page periodically to review the NYCCC’s most current Privacy Policy.